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I hired Home Instead Virginia Beach to help me care for my 89 year old Mother who suffered from Alzheimer's Disease. Almost everyday, the aides would list activities performed which were clearly never done when I arrived home. I hired them to care for my Mother, yet they claimed they vaccuumed (yet, the vacuum was locked in my office), claimed they washed my Mothers hair which wasn't done, as... Read more

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Am working for them and have met some women who are not well trained. Also made friends with ones like me who have lots of experience. Some families confuse us with the maid but its hit or miss with the clients. Read more

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Home Instead VB will try and charge for the entire day when their aides aren't even at your house. They claim to perform certain activities however, the tasks are clealy not performed, they even flat out fail to care for the individual they're there to care for. The office staff is extremely rude and the owner and her husband simply don't seem to know what they're doing. The owner husband... Read more

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As a caregiver for Home Instead for a very short time was very unprofessional nurse giving new orientations and was mean! Very unorganized I never understood their in services and my first paycheck bounced. They lied to me and said that's never happened before but I had talked to another caregiver who used to be with them and that happened to her several years ago too. I threw their folder away... Read more

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Don't ever believe what they say on their initial visit they will say whatever they have to to get the job. They also will quickly get the children un-involved by manipulating the elderly they threatened my parents who are on assistance to the point they will not make the girl do half of what she is there to do because they are afraid of loosing their assistance if they make her do it nor will... Read more

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Home Instead caregivers took wonderful care of my elderly aunt and gave us the peace of mind we needed. I know that sounds like an ad, but no one paid me for this--it is entirely based on our experience. Perhaps the office and location make a difference but we never had a problem and my aunt became very fond of her two primary caregivers. One of them even called me to make sure it was okay... Read more

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Apparently ANYONE can be a caregiver for Home Instead Home Care. Imagine a caregiver going into private homes to perform services, when at the same time this particular caregiver has a full time live in family member to assist her and take care of her in her own home! Reputable agencies evaluate their employees so they are physically and psychologically fit to perform services at their best. ... Read more

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...That's how I definitely felt. As an employee my voice mails and messages were actually IGNORED and when I resigned boom, I got a very timely response with an Okay, good luck to you...Jeez. A lot of the lacksadasial was desk staff but I have to recoil that the ownership was as well, and simply sent workers out on jobs over their scope and job descrip. Less that 9/hr is really too low to put CNA... Read more

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Because Home Instead caretakers are paid so little, I make certain my house is spotless and food is prepared, waiting in the refrigerator for my 94-yr. old father. I tell each caretaker they are here for the sole purpose of making sure he eats and to call 911 in case of emergency. That is all I require, and until last week this arrangement has worked well. However, last week my husband... Read more

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They treat the caregivers like slaves and only pay them minimum wage. On top of that they demand 12 hour shifts with no notice of their schedules with less than 24 hours notice. Being exempt from overtime pay still seems like a violation of some labor law. If you were thinking of a career with this company you would be treated better working at a gas station. Stay away from these parasites its a... Read more

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