Home Instead
49K
CLAIMED LOSSES
69
TOTAL REVIEWS
27.7K
PAGE VIEWS
Home Instead Reviews
Anonymous
Swaffham, England
Misrepresenting jobs
Despite previous complaints this company is advertising the post of a carer as drinking tea and eating cake. The care work is in the small print but is deliberately misrepresented
User's recommendation: Don’t go to this company for a job
Anonymous
Denver, Colorado
We decided to have Home Instead to care for 93 year old woman in her home. I used to work for them and highly recommended them!!
Taking advantage of the elderly in Denver CO. After we canceled the care we found that the caregivers were going out with the patient to go to appointments and then found it convenient to fill up their gas tanks at the expense of the patient. It used to be customary for a caregiver to pass in a voucher for gas used during the patient assistance to appointments. Maybe the caregivers would pass in a voucher at the end of the week claiming the gas mileage to be compensated and also had the generosity of the patient paying for the time. Can anyone say "DOUBLE DIPPING". Most of the time when I visited the caregiver was sitting watching TV. There was not very particular attention paid to the care of the living area for the patient's comfort. I know from my experience that a supervisor would come every day to check the condition of the patient and the home. If everything was satisfactory, it was reported. Why isn't that done anymore? No communication anymore??? I am not responsible for payment for this elderly person but just wanted to let the agency know.
Cons:
- Taking advantage of the elderly generosity
Preferred solution: Let the company propose a solution
User's recommendation: Don't hire Home Instead, they are not reputable.
Regina F Foo
Winchester, Virginia
Unhappy
First visit called out day of. Supervisor came. Second visit, all good. Third visit, called out day of, said can't make it Have a nice day. ,Do not hire
Cons:
- Called out twice of three times
User's recommendation: Do not hire!!
1 comment
Anonymous P Vid
Discrimination & safety for clients & employees
My head supervisor called me a ni**er when they thought I wasn't listening to what was going on during the employment meeting. (*=g) The meeting was about an old woman having a heart attack due to faulty phone services on the part of the facility. An employee was almost attacked by clients Siberian cat that had not been fed for almost 3 weeks at the patients home. Patient's children denied that the cat attacked the employee after injuries to employee which the company was not responsible for.
Loss:
$1800
Cons:
- Many
- Staff
Preferred solution: Let the company propose a solution
User's recommendation: Avoid!
Anonymous
Pasadena, California
It is not the workers!!!! It is poor and abusive management.